Always useful when the hotel phone has been designed and built by the fiendishly clever Japanese telecomms industry to give valued guests "one-button" access to the most important services on offer in the establishment.
Some ergonomics expert has clearly calculated that "massage" is more used than "outside line". After all, havent we all been in a hotel and suddenly needed a massage so urgently you simply do not have time to read the hotel phone directory and dial a 3 digit number?
Hopefully not too many accidents happen by pressing the adjacent buttons....
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